Following are the Complaint Cells:

1. Ph-I to Ph-IV Complaint Cell (Over Head Water Tank Sector- A Ph-I). Contact no. 042-35734311
2. Ph-V Complaint Cell (Over Head Water Tank Sector- K Ph-V). Contact no. 042-37176043
3. Ph VI Complaint Cell (Over Head Water Tank Sector- B Ph-VI). Contact no. 042-37016922
4. Ph VIII Complaint Cell (Over Head Water Tank Sector- A Ph-VIII). Contact no. 042-36173627

For more details, kindly visit DHA Facilitation Desk

Senior Citizens / Veterans Facilitation Desk

An exclusive desk has been established at DHA Lahore Main Office to facilitate Senior Citizens.

Senior Citizen Card

DHA has introduced a Senior Citizen Card for entry in DHA parks, library and parking areas (Mosques, Clubs).

Club Membership Rebate

DHA Clubs offer 50% rebate on membership fee, monthly subscription, sports facilities and offer designated space for car parking.

DHA Medical Discounts

1. Special Discount – (Medical Checkup / Outdoor / Indoor treatment)
2. 10% discount at CSH Pharmacy at DHA Medical Centre Sector W, Phase 3.

Reference from https://dhalahore.org/

1. The form is available online and at DHA office.
2. Completed form along with required documents has to be submitted at DHA office.

1. DHA has introduced multipurpose Senior Citizen Card for entry in DHA parks, library, parking in Mosques, commercial areas and clubs.
2. DHA Club offers 50% rebate on membership fee, monthly subscription, sports facilities and designated space in car parks.
3. DHA Medical Centre offers special discounted rates for outdoor/indoor treatment and complete medical checkup. A special 10% discount at CSH Pharmacy is also offered on every visit.

For details visit DHA Building Control Procedure

Building Control Procedures

Site Plan Issuance

Submission of Building Drawings / Plans 

No Demand Certificate (NDC)

Demarcation of the Plot

Temporary Sewerage Connection

New Water and Sewerage Connection

Completion Certificate

Duplicate Site Plan or Completion Certificate

Enlistment of Architect Firm

Renovation / Repair of House / Building 

Refund of Security

Demolition of House / Building

Permission for use of Mechanical Excavator

Use of Adjacent Plot as Lawn

Use of Open Plot for Stacking of Construction Material / Temporary Hut

Site Plan Issuance

Site plan is a certificate that indicates area and the dimensions of the plot, duly issued by DHA Lahore office.

Service	Timeline	Charges	Delivery

Site Plan Issuance	Varies case to case	Varies case to case	Building Control Branch

Documents Required

1. 2 x Site Plan Application Forms.
2. 1 x Photocopy of Allotment / Transfer Letter.
3. 1 x Photocopy of Computerized National Identity Card of Client.

Procedure

1. Site Plan Application Forms are available at Customer Care Services of DHA Office free of cost (Download Siteplan)
2. Site Plan Application Forms along-with required documents will be submitted at Customer Care Services.
3. Challan Form for dues will be issued from Finance Branch on given date.
4. Original deposited challan has to be submitted to Finance Branch.
5. Site Plan can be received from Customer Care Centre Counter No. 3 and 4, after 2 working days of payment of dues.

Submission of Building Drawings / Plans

Service	Timeline	Charges	Delivery

Submission of Building Drawings/Plans	20 working days	Click Here for Schedule of Charges	Letter of approval will be dispatched to customer’s address

Documents Required

1. Architect Stability Certificate (Original + Photocopy)
2. Structure Stability Certificate (Original + Photocopy)
3. Form A & B (Cantt Board). Filled With Owner’s Current Address
4. 01 x Tracing Cloth + 07 x Ammonia Prints + 01 x Soft Copy in Form Of CD (AutoCAD Format ) + 02 x Ammonia
Prints of firefighting drawing (Only For Commercial)
5. Photocopy of Allotment / Transfer Letter.
6. Photocopy of Site Plan Issued By Building Control Branch in Current Owner’s Name.
7. Photocopy of CNIC of the Owner.
8. Original paid Challan of Drawing Scrutiny Fee.
9. General Undertaking on Affidavit Rs.50/- (Specimen available with Customer Care)
10. Undertaking on Affidavit Rs.50/- For Temp Lavatory in Residential Buildings (Specimen available with Customer
Care).
11. Undertaking on Affidavit Rs.50/- in case of Basement (Specimen available with Customer Care).
12. Undertaking on Affidavit Rs.50/- For Swimming Pool for Residential Building. (Specimen available with Customer
Care).
13. No claim of services on Affidavit Rs.50/- for (Ext, DD, XX, Phase – V, VI, VII, VIII & IX).

Note: All undertakings to be duly signed by owner and attested by the Oath Commissioner.

Procedure

1. The Building drawing plan documents will be submitted to Customer Care Counter Nos. 6,7,8 & 9 for detailed checking.
2. Customer Care Counter will issue payment slip for generation of challan by Finance Branch.
3. The Customer Services Officer will issue payment challan according to the payment slip which will be paid in branches of banks mentioned on reverse of challan.
4. A photocopy of paid challan will be attached with the Building Drawings / Plans along-with documents tagged in a file.
5. Acknowledgment Slip will be issued to client for the submission of Building Drawings/Plans.
6. After receiving the approval letter of drawing, member will visit Building Control Branch and get the Payment Slip for TIP Tax. Thereafter client will get the Payment Challan from Finance Branch for deposit in National Bank of Pakistan (NBP).
7. Owner will provide 3 x Copies of Paid Challan to Building Control Branch and collect the Building Drawing / Plan.

Note: After approval of Building Drawing / Plan, member will obtain demarcation from DHA Lahore, after which construction should commence within one month and completion of building within two years.

Documents Required for Submission of Drawings

No Demand Certificate

Service	Timeline	Charges	Delivery

Issuance of No Demand Certificate	As per Site & Phase requirement	Security Charges & Non utilization fee (If applicable) Any other charges as intimated by Finance Branch	Client will be informed by Building Control Branch in case of construction violation in house / building. Client will coordinate with Transfer & Record Branch and Finance Branch for payment of dues and date of transfer.

Documents Required

1. Copy of Site Plan issued by Building Control Branch in name of present owner.
2. Copy of Completion Certificate (in case of house / building).
3. Copy of Allotment / Transfer Letter.
4. Copy of Computerized National Identity Card of owner.
5. No Objection Certificate from Cantt Board (relating to TIP Tax).
6. No Objection Certificate from W&R Directorate, GHQ Rawalpindi in case of service benefit plots / plots allotted out of defence quota from GHQ AG’s Branch.

Procedure

1. Client will submit No Demand Certificate Form along-with required documents to Customer Services Officer (Transfer & Record Branch). (Download Specimen)
2. DHA field staff will visit the site in case of constructed house/building for ground verification.
3. If construction violations are observed, owner will be informed on corresponding address or in case of no violation No Demand Certificate will be processed to Transfer & Records Branch through Finance Branch for clearance of dues and transfer of plot.
4. The client can check the status and collect the Payment Challan from Finance Branch, DHA office.

Demarcation of the Plot

Demarcation of the plot is required before construction. This procedure takes place after the approval of Building Plans.

Service	Timeline	Charges	Delivery

Demarcation	5 working days 8 working days (Phase 8)	Nil	Building Control Branch

Documents Required

1. NOC for dues clearance from Finance.
2. Demarcation and Pass Performa to be filled by the owner or DHA’s special power of attorney holder.
3. Photocopy of TIP tax for phase I to V and VIII, and photocopy of IPF for phase VI-VII.
4. Undertaking of “Own Water Supply Arrangements” on Stamp paper of Rs.50/- duly attested by Oath Commissioner.
5. Undertaking of “Stacking of Material and Temporary Hut” on Stamp Paper of worth Rs.50/- duly attested by Oath Commissioner.
6. Photocopy of ‘Drawing approval Letter’ issued by DHA.
Note:
 Demarcation is valid for one month only in case construction activity has not commenced.
 After receiving the demarcation papers, Owner / DHA’s Special Power of Attorney Holder is bound to construct Septic Tank & Temporary Lavatory as per approved drawing within the plot area and both should be ready before the field staff visit.

Procedure

1. Demarcation Forms are available at Customer Care Services, DHA Office.
2. Complete set of documents and Demarcation Forms duly signed will be submitted to Customer Services Officer Building Control Branch.
3. Client will be given an acknowledgment and date to obtain Demarcation Papers.

Note: Demarcation is valid for one month only in case construction activity has not commenced.

Download Demarcation Form

Temporary Sewerage Connection

Service	Timeline	Charges	Delivery

Temporary Sewerage Connection	12 Working Days	N/A	Temporary sewerage connectivity on site

Documents Required

An application from owner, to Director Building Control, requesting for the opening of temporary sewerage connection. (Download Specimen)

Procedure

1. Client can start the construction work after receiving demarcation papers and is bound to construct Septic Tank as per approved drawing and Temporary Lavatory within the plot area.
2. The application for Temporary Sewerage Connection will be submitted to Customer Services Officer (Building Control Branch).
3. Septic Tank & Temporary Lavatory (connected with each other) should be ready before the field staff visit within 10-12 working days.
4. Temporary Sewerage Connection will be provided to particular house / building when Temporary Lavatory has been constructed and connected with Septic Tank.

New Water and Sewerage Connection

Service	Timeline	Charges	Delivery

New Water & Sewerage Connection	Subject to finishing of construction activities without construction violations	Water Connection Fee @ Rs. 10,000/- Sewerage Connection Fee @ Rs.5000/-	Water and Sewerage connections will be provided through main pipes on site

Documents Required

1. Application form duly filled by the Owner / Attorney
2. Original and 1 x photocopy of paid challan of Water & Sewerage Connection charges
3. Photocopy of CNIC of the Owner / Attorney
4. 2 x identical colored photographs of front elevation of house / building on photo paper (6” x 4” Size) showing complete elevation including beam area / driveway and paved area etc. In case of corner plot, 2 x additional photograph (6” x 4” Size) of side elevation are also required.
5. 1 x Photocopy of Site Plan with current Owner’s name.

Note:

• After site visit by the field staff of building control branch and if satisfied with the construction as per approved drawing, having no construction violations, recommendation for opening of both the connections is made.
• Water & Sewerage Connection will be provided after flooring, plastering, gate, doors, windows, electrification and plumbing of the house / building are ready.

Procedure

1. Water & Sewerage Connection Forms are available at the Reception of Customer Care Services DHA office free of cost .
2. After collecting the Water & Sewerage Form client has to visit Customer Services Officer (Building Control Branch) for the preparation of Water & Sewerage Connection Charges.
3. The client will pay the dues as per Payment Challan in the designated bank.
4. Acknowledgment will be issued by Customer Care Services (Representative Building Control Branch).
5. Water & Sewerage Connections will be provided after flooring, plastering, gate, doors, windows, electrification and plumbing of the house / building are ready.
6. After site visit by the field staff of Building Control Branch and if satisfied with the construction as per approved drawing, having no construction violations, recommendation for opening of both the connections is made.
7. After provision of Water Connection, previously installed water pump by the owner for construction activities will be removed according to DHA Construction Byelaws.
8. Sewerage Connection will be completely opened for the proper out flow after completion of above.

Download form for New Water / Sewerage Connection

Completion Certificate

Service	Timeline	Charges	Delivery

Completion Certificate	20 working days (subject to no violation)	Click Here for Schedule of Charges	Completion Certificate will be delivered to the applicant’s address.

Documents Required

1. Application addressed to Director Building Control, requesting for the issuance of Completion Certificate. 
2. 2 x identical colored photographs of front elevation of house / building on photo paper (6″ x 4″ Size) showing complete elevation including berm area / driveway and paved area etc. In case of corner plot, 2 x additional photographs (6″ x 4″ Size) of side elevation are also required.
3. 2 x Set of approved drawing (Ammonia Prints).
4. Original paid challan on account of Completion Certificate Fee.
5. Photocopy of paid challan on account of “Late Completion Charges” if paid earlier.
6. Photocopy of paid challan of Water & Sewerage Connection.
7. Photocopy of DHA Letter regarding Sewerage Opening (Last paid bill of Water & Sewerage in case of Ex. Air Avenue Ph – VIII).
8. Photocopy of paid challan on account of “Sewer Tempering Charges”.
9. Photocopy of CNIC of the Owner / DHA Special Power of Attorney Holder.

Procedure

1. Submit the application along with the required documents to the Customer Services Officer (Building Control Branch Representative).
2. An acknowledgment will be given after the submission of the documents.
3. All the members who have made changes / deviations from the approved Building Drawings / Plans should submit the revised Building Drawings / Plans to regularize the construction before applying for the Completion Certificate.
4. On receipt of application for the Completion Certificate DHA field staff will inspect the House / Building. If it is as per approved building Drawing / Plan and has no construction violation, then Completion Certificate will be issued or observations will be communicated through Building Control Branch.
5. No Transfer of House / Building will be processed even on HIBA without obtaining Completion Certificate.

Duplicate Site Plan or Completion Certificate

Service	Timeline	Charges	Delivery

Duplicate Site Plan or Duplicate Completion Certificate	12 working days	Duplicate Site Plan charges @ Rs. 2000/- Duplicate Completion Charges @ Rs. 2000/-	Building Control Branch

Documents Required

1. Application addressed to Director Building Control requesting for the issuance of Duplicate Site Plan or Completion Certificate.
2. 1 x photocopy of Computerized National Identity Card.
3. Original paid challan for the duplicate Site Plan charges or duplicate Completion Certificate.

Procedure

1. Application along-with above documents will be submitted to Building Control Branch, DHA office, through Customer Care Services.
2. Customer Services Officer will issue an acknowledgment against the documents.
3. Duplicate Site Plan or Completion Certificate will be issued to Owner / Attorney from Building Control Branch.

Enlistment of Architect Firm

Service	Timeline	Charges	Delivery

Enlistment of Architect Firm	30 working days	(Click Here for Schedule of Charges)	Approval letter will be dispatched to applicant’s address

Documents Required

Following documents are required to be submitted under a covering letter duly signed by the Principal Architect / CEO and attested by a Class-I Gazetted Officer. Principal Architect must have 10 years of working experience. Enlistment Fee (Non-Refundable) will be Rs.100,000/- (Rupees One Hundred Thousand Only) to be deposited after approval of enlistment case from DHA Authorities.

1. Pay order / Bank Draft for Rs.5,000/- (Rupees five thousand only) in the name of DHA Lahore, as processing fee (Non-Refundable).
2. Copy of B.Arch. Degree verified by HEC.
3. Registration with Pakistan Council of Arts and Town Planners (PCATP)
4. Copy of Card issued by PCATP.
5. CNIC of the CEO / Principal Architect.
6. List of Architect team with CV of each individual.
7. Enlistment with other departments / authorities.
8. Company Profile.
9. List of completed projects by the firm in Marlas / Kanals.
10. 3 x specimen signatures Principal Architect on letter head paper with stamp.
11. Affiliation Certificate of M.Sc / Ph.D Structure Engineer with a copy of his Degree.
12. Copy of NTN Certificate.
13. List of Office Equipment.
14. Office address and contact numbers (Must be in some commercial building).
15. Particulars of authorized representative.

Procedure

1. Submit the required documents with the Company Profile for its approval at Customer Care Services, DHA office.
2. Customer Services Officer will give an acknowledgment for the submission of documents.
3. After verification of documents and visiting Architect’s office recommendation will be made for registration with DHA Lahore.
4. Principal Architect will be called for an interview with DHA Management for approval.

Enlistment of Architects Firm

Renovation / Repair of House / Building

Service	Timeline	Charges	Delivery

Renovation/Repair of House/Building	12 Working Days	Click here for schedule of charges	Approval letter will be dispatched at the customer’s address.

Documents Required

1. Written application with details of intended Renovation / Repair works of house / building.
2. Copy of Computerized National Identity Card of the owner / attorney.
3. Copy of Allotment / Transfer Letter.
4. Original Paid challan of Debris charges for Renovation.
5. Undertaking for Renovation (Residential) on Stamp Paper worth Rs. 50. (Download Specimen)
6. Undertaking for Renovation (Commercial) on Stamp Paper worth Rs. 50. (Download Specimen)

Procedure

1. All the required documents will be submitted at the Customer Care Services (Building Control Section).
2. DHA field staff will visit the site.
3. Letter of approval will be dispatched to the owner to commence the Renovation/Repair of house / building.

Refund of Security

Service	Timeline	Charges	Delivery

Refund of Security	1 Month	Free of Cost	Finance Branch

Documents Required

1. Application from Owner / Attorney to Director Building Control.
2. Copy of Computerized National Identity Card of Owner.
3. Original Paid Challan.

Procedure

1. The required documents will be submitted at Customer Care Services.
2. DHA Management approves the refund of security to owner.
3. A letter for collection of cheque from Finance Branch will be dispatched to the owner.

Demolition of House/Building

Service	Timeline	Charges	Delivery

Permission for Demolition of House/Building	12 Working Days	Click here for schedule of charges	Permission letter will be dispatched at applicant’s address.

Documents Required

1. Application from Owner / Attorney to Director Building Control.
2. Copy of Computerized National Identity Card of Owner.
3. Copy of Completion Certificate of particular house / building.

Procedure

1. The required documents will be submitted to the Customer Care Services.
2. DHA field staff will visit the site.
3. A letter will be dispatched along-with payment challan on account of Security Charges and specimen of undertaking for demolition of house / building to the Director Building Control.
4. Copy of paid challan and undertaking on Rs. 50/- Stamp Paper will be submitted at the Customer Services Centre.
5. Permission letter for Demolition of House/Building will be dispatched to the owner after verification of documents and inspection of house / building at site.

Documents Required for Demolition of House/Building

Permission for use of Mechanical Excavator

Service	Timeline	Charges	Delivery

Permission for use of Mechanical Excavator	12 Working Days	Rs 25000/- Refundable Security	Permission letter will be dispatched to the customer’s address.

Documents Required

1. Application from Owner to Director Building Control.
2. Copy of Computerized National Identity Card of Owner.

Procedure

1. The required documents will be submitted to the Customer Care Services.
2. DHA field staff will visit the site.
3. A letter will be dispatched to the applicant along with payment challan on account of security charges and specimen of undertaking for use of mechanical excavator.
4. Copy of paid challan and undertaking on Rs 50/- Stamp Paper will be submitted at the Customer Care Services.
5. Permission letter for use of excavator will be dispatched to the Owner’s address.
6. NOTE: Excavation with excavator without permission will be charged for Rs. 50,000

Download Undertaking for the use of excavator

Use of Adjacent Plot as Lawn

Service	Timeline	Charges	Delivery

Use of Adjacent Plot as Lawn	12 Working Days	Click here for schedule of charges	Permission letter will be dispatched at the customer’s address.

There should be one owner of the plot and adjacent house or the owners should be relatives (Parents, Children, Husband/ Wife).

Documents Required

1. Site Plan of House and Adjacent Plot.
2. Copy of Allotment/Transfer letters of House and Adjacent Plot.
3. Copy of Computerized National Identity Card of Owners.
4. Application with signatures of both Owners if House and Adjacent Plot are not owned by same person.

Procedure

1. The required documents should be submitted at the Customer Care Services.
2. DHA field staff will visit the site.
3. A letter will be dispatched along-with specimen of undertaking for use of adjacent plot as lawn to the applicant.
4. Undertaking on Rs. 50/- Stamp Paper will be submitted at the Customer Care Services (Building Control Section) by the applicant.
5. Approval letter will be sent to the Owner along-with Demarcation Forms to apply for Demarcation of the Plot.
6. After physical demarcation the client can construct the boundary wall (around house & plot) and use the plot as lawn.

Download Undertaking for using a plot as a lawn

Use of Open Plot for Stacking of Construction Material / Temporary Hut

Service	Timeline	Charges	Delivery

Use of open plot for stacking of construction material	08 Working Days	Free of cost	Permission letter will be dispatched at applicant’s address.

Documents Required

1. Application from Owner / Attorney.
2. Copy of Computerized National Identity Card of Owner.

Procedure

1. The required documents should be submitted at the Customer Care Services.
2. DHA field staff will visit the site.
3. A letter will be dispatched to the applicant along-with specimen of undertaking for use of open plot for stacking of construction material and construction of temporary hut.
4. Undertaking on Rs. 50/- Stamp Paper will be submitted at Customer Care Services by the applicant.
5. Permission letter for use of open plot will be sent to the Owner / Attorney.

Download undertaking for stacking of material – Temporary Hut

Reference from https://dhalahore.org/

Monday to Saturday 10:00 – 7:00 p.m.
Sunday 11:30 to 6:00

For more information feel free to call +923334023007, +923217777733

Public hours: Monday to Friday 9:30 – 4:30 p.m.
Lunch hour: Monday to Thursday 1:00 to 2:00 and on Friday 12:30 to 2:00

Yes, the following conditions are applicable for permission:

1. Generator set to be installed in basement/front lawn 5 ft away from common boundary wall.
2. Generator set must be installed with sound proof canopy.
3. Maximum capacity of generator is 25KVA.
4. Generator set will not be used as prime supply but only in failure of WAPDA/LESCO power supply.

Note: For placement in Commercial building kindly visit Facilitation Desk DHA

Transfer Procedure

Verification of Property
No Demand Certificate (NDC)
Regular Transfer
Hiba Transfer
Legal Heir(s) Transfer
Foreign Transfer (Seller Abroad)
Foreign Transfer (Purchaser Abroad)
Out Station Transfer
Issuance of Allocation / Intimation / Allotment/ Transfer Letter(s)
Issuance of Duplicate Allocation / Intimation / Allotment/ Transfer Letter(s)
Change of Name
Preparation of Special Power of Attorney (SPA)
Cancellation of Special Power of Attorney (SPA)
Grant of Regular Membership (Defence Personnel Only)
Registration of Property Dealers

Verification of Property

Service	Timeline	Charges	Delivery
Verification of Property	24 Hours	Rs 2000/-	Resident desk

Documents Required

1. Copy of Allocation / Intimation / Allotment / Transfer Letter(s).
2. Copy of Computerized National Identity Card.
3. Copy of Computerized National Identity Card of Authority Holder.
4. Original paid Voucher of Verification Fee.
5. Copy of Property Dealer’s Registration Card (if applied through Property Dealer).

Procedure

1. Verification form is available at DHA Office Reception. (Download)
2. Submit the Verification Form along with the documents mentioned above at DHA Office Reception.
3. Customer/ Authority Holder will collect Verification Performa from DHA Reception next day.

No Demand Certificate

No Demand Certificate is the first step for transfer in which the owner has to clear all outstanding objections and dues.

Service	Timeline	Charges	Delivery

No Demand Certificate	Subject to Plots/House, Phase and Transfer type	Nil	NDC vouchers to be collected from Finance branch on due date

Documents Required

1. Copy of Computerized National Identity Card.
2. Copy of Allocation / Intimation / Allotment / Transfer Letter(s).
3. Copy of Site Plan for the plots (if possession is open). If not held, will apply along with No Demand Certificate.
4. Copy of Completion Certificate (House / Building).
5. TIP Paid receipt and Clearance Certificate from Walton / Lahore Cantt Board (Constructed Property). In case of exemption, Exemption Certificate be attached.
6. Property Tax receipt and clearance certificate from Walton / Lahore Cantt Board.
7. No Object Certificate for Armed Forces Personnel in case of Service Benefit Plots / Plots allotted out of Defence quota from GHQ AG’s Branch (W&R Directorate).
8. Photocopies of Pension Book, Discharge Certificate and Form ‘B’ in case of Retired Junior Commissioned Officers / Non Commission Officers and Next Of Kins of Shaheed / Deceased (duly attested by District Arms Services Board).

Procedure

1. No Demand Certificate request form is available at DHA Office Reception. (Download)
2. Submit the No Demand Certificate along with the documents mentioned above to the Customer Services Officer at Customer Care Centre, DHA Office.
3. If the required documents are complete, the Customer Services Officer will issue receipt of documents to the customer.
4. Customer will come on the date provided on the receipt to collect Payment Voucher from Finance counters, DHA Office.
5. After paying the voucher in the bank, customer submits the copies of Vouchers of all dues including Transfer Fee along with IT-5 Form and Paid Voucher of Advance Tax (if applicable) at NDC counters.
6. In case of House or Open Possession Plot, customer will have to coordinate with Building Control Branch for Surveyor visit and dues clearance.
7. In case of Constructed Building, customer has to clear the TIP Tax of Walton / Lahore Cantt Board and Water Bill.
8. Submits the complete Transfer Documents after fulfilling the above requirements to Customer Service Officer for the transfer appointment.

Note:

1. Original Allocation / Intimation / Allotment / Transfer Letter(s) to be surrendered to DHA at the time of transfer.
2. Original Paid challan of Transfer Fee and other dues (if any) to be submitted at least two working days before Transfer.
3. Validity period of NDC.
   • Constructed building (House/Plaza) – 30 days
   • Possession/Non-Possession – 90 days

Regular Transfer

Service	Timeline	Charges	Delivery

Regular Transfer	After No Demand Certificate Clearance	Depends on the Phase, Size and Plot / Building Type. (Click Here for Schedule of Charges)	Transfer Branch

Documents Required

1. Forwarding letter giving the details of the plot / house, name of
purchaser and documents under Seller’s three Signatures.
2. Original Allotment / Transfer Letter so that new letter is issued in
the name of transferee.
3. Affidavit typed on Stamp paper worth Rs.50/- duly attested by Oath
Commissioner.
4. No Demand Certificate (NDC).
5. Undertaking by the purchaser.
6. Photocopies of the Computerized National Identity Card (CNIC) of
both Seller and Buyer duly attested by Oath Commissioner.
7. 2 x Passport size photograph duly attested by class one officer.
8. Associate Membership Registration Fee Rs.45,000/- of new Owner.
9. Cost of Associate Membership Registration Form Rs.1,000/-.
10. 3 % Cantt. Board transfer Tax of DC Value.
11. Original Transfer / Sales Deed along with affidavits of seller and
purchaser are to be surrendered in case of registered plot.
12. CVT-1 & IT-5 Form
13. Transfer Fee according to the size of plot.
14. Tax to be paid after Transfer activity:
a. Stamp Duty Tax.

Transfer Documents set specimen available at DHA Office Reception. (Download)

Procedure

1. Apply for No Demand Certificate.
2. Customer to visit Transfer Branch for Transfer appointment.
3. Both Seller and Purchaser will visit Transfer Branch for transfer.
4. Customer will submit Transfer Documents along with all paid Government charges and Membership fee of DHA within 30 days of Transfer at Customer Care Centre.
5. Customer Services Officer will endorse/receive the documents and issue receipt.
6. Customer will bring the receipt and original Computerized National Identity Card on the given date, to collect the Allocation / Intimation / Transfer Letter(s) from Transfer Branch, DHA Office.

Note:

1. Urgent Transfer can be done after paying Urgent Transfer Fee with the approval of Director Transfer & Record on Stamp Paper of Rs 50/-.
2. Urgent Transfer Fee is Rs 34,000/-

Hiba Transfer

Property gifted to the blood relatives (Parents to Children, Children to Parents, Husband to Wife, Wife to Husband).

Service	Timeline	Charges	Delivery

Hiba Transfer	After No Demand Certificate Clearance	Depends on the Phase, Size and Plot / Building Type. (Click Here for Schedule of Charges)	Transfer Branch

Documents Required

1. Forwarding letter giving the details of the sale / transfer documents.
2. Original Allotment / Transfer Letter for cancellation.
3. Declaration of oral gift on stamp paper worth Rs.50/-, duly attested by the Oath Commissioner.
4. No Demand Certificate (NDC) after clearance of all the dues and transfer fee.
5. Undertaking by the Donee regarding variation fee.
6. Acceptance by Donee on stamp paper worth Rs.50/- duly attested by the Oath Commissioner.
7. Photocopies of the Computerized National Identity Card (CNIC) of Donor, Donee and two Witnesses duly
attested by the Oath Commissioner / class one officer / regular member.
8. 2 x Passport size photograph of the Donee (Blue Background) duly attested.
9. Associate Membership (AM) Form (Available at Finance counter for Rs.1,000/-)
10. Paid Challan of Associate Membership (AM) Fee Rs.45,000/- of Donee.
11. Original Transfer / Sales Deed along with affidavits of seller and purchaser regarding surrender of the deed (In
case of registered plot).
12. CVT-1 and IT-5 Forms
13. Transfer Fee according to the size of plot.
14. Tax to be paid after Transfer activity:
a. Stamp Duty Tax.

Hiba Transfer Documents Set Specimen available at DHA Office Reception. (Download)

Procedure

1. Apply for No Demand Certificate.
2. Customer will bring the Transfer Set to the Customer Services Officer at Customer Care Counter DHA Office, to obtain Transfer Appointment.
3. Both donor and donee along with 2 x witnesses will visit Transfer Branch section for Transfer.
4. Customer will submit Transfer Documents along with all paid Government charges and membership fee of DHA within 30 days of Transfer at Customer Care Centre.
5. Customer Service Officer will endorse/receive the documents and issue receipt.
6. Donee will bring the receipt and original Computerized National Identity Card on the given date to collect the Allocation / Intimation / Transfer Letter(s) from Transfer Branch.
7. Note:
   1. Urgent Transfer can be done after paying Urgent Transfer Fee with the approval of Director Transfer & Record on affidavit of Rs 50/-.
   2. Urgent Transfer fee is Rs 34,000/-.

Legal Heir(s) Transfer

After the death of the owner, property is transferred to the legal heir(s).

Service	Timeline	Charges	Delivery

Legal Heir(s) Transfer	Varies per case	(Click Here for Schedule of Charges)	Transfer Branch

Documents Required

1. Legal Heir(s) Transfer Documents Set available at DHA Office Reception. (Download)
2. Original Allocation / Intimation / Allotment / Transfer letter(s).
3. Declaratory decree in respect of Legal Heir(s) issued by the Civil Judge having competent Jurisdiction.
4. Death Certificate (duly attested).
5. Copies of the Computerized National Identity Card of all Legal Heir(s) (duly attested).
6. 2 x Passport Size photographs (blue background) of each Legal Heir (duly attested by Gazetted Officer).
7. Advertisement regarding death of the owner/member with photograph in 2 x National Newspapers i.e. Urdu & English (Download Specimen).
8. Membership Form of Legal Heir(s).
9. Original Paid Challan of membership and Transfer fee.
10. Court verification fee.

Procedure

1. Submit the documents to Customer Services Officer at Customer Care Centre DHA office after filling in the required information.
2. Customer Service Officer will issue the receipt against the documents.
3. Transfer Branch will issue a confirmation letter.
4. After receiving the confirmation letter, Legal Heir(s) along with their original Computerized National Identity Card will visit Transfer Branch to collect the Allocation / Intimation / Transfer Letter.
5. In case any one of the Legal Heir is abroad, he / she can authorize any other Legal Heir to receive the letter on his / her behalf. Authority Letter has to be attested by the Pakistan Embassy / Consulate.

Foreign Transfer (Seller Abroad)

If the Seller is abroad and can not appear for transfer.

Service	Timeline	Charges	Delivery

Foreign Transfer	Varies per case	Depends on the Phase, Size and Plot / Building Type.	Transfer Branch

Documents Required

1. Complete Transfer Document Set along with No Demand Certificate Request Form and Site Plan (if required). (Download)
2. Documents will be signed by the owner and attested by the Embassy / Consulate.
3. Attested copy of owners Computerized National Identity Card from concerned Embassy / Consulate.
4. Attested copy of Passport and Visa with Exit and Entry Stamps from concerned Embassy / Consulate.
5. Authority letter for submission of Transfer Papers on Stamp paper of Rs 50/-.
6. Documents are submitted in DHA office Customer Services Centre.

Procedure

1. Authority Holder submits the documents to Customer Services Officer at Customer Care Centre, DHA Office.
2. Customer Service Officer will issue the receipt of the documents.
3. Transfer Branch will verify the transfer documents from concerned Embassy / Consulate and Owner.
4. After receiving the Confirmation Letter from the Embassy / Consulate and individual, Authority Holder will follow procedure mentioned in Regular Transfer Section.

Foreign Transfer (Purchaser Abroad)

If the Purchaser is abroad and can not appear for transfer.

Service	Timeline	Charges	Delivery

Foreign Transfer	On completion of requirements / documentation	Depends on the Phase, Size and Plot / Building Type.	Transfer Branch

Documents Required

1. Copy of Purchaser’s Computerized National Identity Card (CNIC).
2. Attested copy of Passport and Visa with Exit and Entry Stamps.
3. 2 x Attested Passport size Photographs.
4. Undertaking on Rs.50/- Stamp paper by Purchaser’s representative. (Download Specimen)
5. All documents required in Regular Transfer

DOCUMENTS REQUIRED FOR FOREIGN TRANSFER – (ABROAD PURCHASER)

Procedure

1. As per Regular Transfer.

Out Station Transfer

If Owner is unable to appear at DHA Lahore for transfer due to Illness / Disability.

Service	Timeline	Charges	Delivery

Out Station Transfer	On completion of requirements.	Outstation Transfer Charges i.e Rs 11,000/-	Transfer Branch

Documents Required

1. Application from the Seller for Outstation Transfer along with Medical Certificate.
2. All Documents required in Regular Transfer.

Procedure

1. The Owner will submit an application requesting for Outstation Transfer along with Medical Officer / Doctor’s Certificate clearly mentioning the medical reason for inability to travel.
2. After approval by the Competent Authority, the Seller will adopt procedure mentioned in  Regular Transfer Section.
3. Transfer will be executed at the station requested
4. Purchaser transfer formalities will be carried out in DHA Office, Lahore.

Issuance of Allotment Letter

Service	Timeline	Charges	Delivery

Issuance of Allotment Letter	25 working days	Nil	Transfer Branch

Documents Required

1. Application to DHA Secretary or Director Transfer & Record for the issuance of Allotment Letter.  (Download)
2. Original payment slip of latest installment.
3. Photo Copy of Computerized National Identity Card.
4. 2 x recent Passport size photographs (blue background).
5. Photo Copy of Intimation Letter.

Procedure

1. Customer submits the required documents to the Customer Services Officer at Customer Care Center, DHA Office.
2. If the documents are complete, the Customer Service Officer after endorsing will give a receipt to the customer.
3. Customer will receive the allotment letter at the given date.
4. Note:
   1. Urgent Transfer / Intimation / Allocation / Allotment letter and Allocation against land affidavit can be obtained after the approval of Director Transfer & Record on affidavit of Rs 50/- Stamp Paper. (Download Specimen)
   2. Bring Original CNIC, Allocation Letter and Intimation Letter to receive Allotment Letter.
   3. Allotment Letter will only be prepared after deposit of Associate Membership form along with registration fee if already not deposited.
   4. Urgent Transfer / Allotment letter fee (all phases) is Rs 10,000/-.
   5. Urgent allocation letter against land fee is Rs 33,000/-.

Issuance of Duplicate Allocation /Intimation /Allotment/Transfer Letter(s)

Service	Timeline	Charges	Delivery

Duplicate Allocation /Intimation /Allotment/Transfer Letter(s)	25 working days	Rs 16,000/-	Transfer Branch

Documents Required

1. Affidavit duly attested by Oath Commissioner.
2. Copy of Computerized National Identity Card (Duly attested).
3. First Information Report Regarding Loss of Allotment / Transfer / Intimation/ Allocation letter.
4. Advertisement in two news papers (English & Urdu). The advertisement should be in two columns (5 x 2) complete newspapers to be attached.
5. Forwarding Letter requesting for issuance of Duplicate Letter.
6. Paid Voucher of Issuance of duplicate Allocation/ Intimation/ Allotment letter.
7. 2 x Passport size photographs (blue background) (duly attested).
8. Registration Form is available for Rs.1000/- at DHA finance counter.
9. Photocopies of Pension Book, Discharge Certificate and Form ‘B’ in case of Retired Junior Commissioned Officers/Non Commissioned Officers and Next Of Kins of Shaheed / Deceased (duly attested by District Arms Services Board).
10. Complete List of Documents  (Download)

Procedure

1. Customer submits the required documents to the Customer Services Officer at Customer Care Center, DHA office.
2. If the documents are complete in all respect, the Customer Services Officer will give a receipt to the customer.
3. Customer will receive the Duplicate Allocation / Intimation / Allotment / Transfer Letter(s) at the given date.

Change of Name

Service	Timeline	Charges	Delivery

Change of Name	15 working days	Nil	Transfer Branch

Documents Required

1. Application to Secretary DHA for the change of name.
2. Affidavit regarding Change of Name on Stamp Paper worth Rs. 50/- duly attested by Oath Commissioner. (Download Specimen)
3. Photo Copy of old and new Computerized National Identity Card.
4. Photo Copy of Husband / Father Computerized National Identity Card (if applicable).
5. Photo Copy of Allotment/ Transfer letter.
6. Photo Copy of Nikkahnama  / Divorce Certificate.
7. Advertisement regarding Change of Name in 2 x Nationwide Newspapers (English & Urdu) as per specimen (Ad size: 5′ x 2′ column) complete newspaper to be attached.
8. Marriage Certificate (Nikkah Nama) if status is changed from unmarried to married.
9. In case of Armed Forces Personnel, verification from CORO GHQ.

Procedure

1. Customer submits the required documents to the Customer Services Officer at Customer Care Center, DHA office.
2. If the documents are complete, the Customer Services Officer will give receipt to the customer.
3. Documents will be sent to the Transfer branch for processing.
4. Original Allocation / Intimation / Allotment / Transfer Letter(s) will be brought at the given date for Correction of name.
5. Note: Please bring along Original Allocation/ Intimation/ Allotment/ Transfer letter after due date either by owner or representative for necessary amendment of name.

Special Power of Attorney

If the owner is abroad or not available for construction purpose, he / she can give Special Power of Attorney (SPA) to another person for construction only.

Service	Timeline	Charges	Delivery

Special Power of Attorney (SPA)	15 working days	Rs. 10,000/-	Transfer Branch

Documents Required

1. Application to Director Transfer & Record requesting for Issuance of Special Power of Attorney.
2. Original Special Power of Attorney on Stamp Paper worth Rs 1200/- and duly attested by Notary Public along with 3 x photocopies of Power of Attorney duly attested by Oath Commissioner. (Download Specimen)
3. Original Paid Challan of Stamp paper fee Rs 1200/-.
4. Photo Copies of Computerized National Identity Cards of owner attorney & witnesses (duly attested by Oath Commissioner).
5. 2 x Passport size photographs (blue background) of the attorney (duly attested by Oath Commissioner).
6. Original Paid Challan of Special Power of Attorney fee Rs 10,000/-.
7. Photo Copy of Allotment / Transfer Letter.

Procedure

1. Customer will submit the documents to Customer Services Officer at Customer Care Centre, DHA office.
2. Customer Service Officer will issue a receipt of documents.
3. Customer will visit to Transfer Branch at the given date, along with the receipt issued and original Computerized National Identity Card to collect the Special Power of Attorney (SPA) document.

Note:

• Name, Signature, Thumb Impression and CNIC # of Owner and Attorney must be on each paper of stamp paper.
• Attorney will come to Transfer Branch on the given date, along with the acknowledgement issued by the DHA
  Lahore and original CNIC to collect the Special Power of Attorney (SPA) document
• Special Power of Attorney has to be cancelled by the owner before starting the Transfer procedure.
• If owner is abroad all documents will be attested by the concerned Pakistani embassy/ Consulate.

Cancellation of Special Power of Attorney (SPA)

Special Power of Attorney (SPA) has to be cancelled before starting the transfer procedure.

Service	Timeline	Charges	Delivery

Cancellation of Special Power of Attorney (SPA)	–	NA	Transfer Branch

Documents Required

1. An application addressed to Director Transfer & Record for cancellation of Special Power of Attorney (SPA).
2. Computerized National Identity Card copies of both Owner and Attorney.
3. Undertaking regarding cancellation of Special Power of Attorney (SPA) on Rs 100/- Stamp Paper by the Owner. (Download Specimen)
4. Original Special Power of Attorney (SPA) issued by DHA.

Note: In case of loss of Original Special Power of Attorney (SPA), Owner will submit 2 x National Newspapers advertisements and undertaking on Rs 100/- Stamp Paper regarding loss of Original Special Power of Attorney (SPA) and Police report.

Procedure

1. Customer will get the required documents from the DHA reception. (Download Specimen)
2. Submit the documents to Customer Services Officer at Customer Care Centre, DHA office.
3. Customer Services Officer will issue a receipt of documents.
4. After 2 x weeks Special Power of Attorney (SPA) will stand cancelled. Owner can then start the Transfer Procedure.

Amalgamation of Plots

Service	Timeline	Charges	Delivery

Amalgamation of Plots	–	Depends upon size of plots. (Click Here for Schedule of Charges)	Transfer Branch

Documents Required

1. Application by the Owner to Director Building Control for the amalgamation of Plots.
2. Copy of Computerized National Identity Card.
3. Undertaking on Rs 50/- Stamp Paper for the amalgamation of plots.
4. 2 x Passport size photographs.
5. Original Allotment letters of both plots.
6. Original Site Plans of both plots.
7. Paid Voucher of amalgamation fee.
8. Ammonia prints in case of building.

Procedure

1. Customer submits the required documents to the Customer Services Officer (Transfer) at Customer Care Center, DHA office.
2. The Customer Services Officer after endorsing will give a receipt to the customer.
3. Customer will collect the new Allotment letter at the given date.

Subdivision of Plot

Service	Timeline	Charges	Delivery

Subdivision of Plot	–	Depends upon size of plots. (Click Here for Schedule of Charges)	Transfer Branch

Documents Required

1. Application by the Owner to Director Building Control for the Subdivision of plot.
2. Copy of Computerized National Identity Card.
3. Undertaking on Rs 50/- Stamp Paper for the Subdivision.
4. 2 x Passport size photographs.
5. Original Allotment Letter of plot.
6. Original Site Plan of plot.
7. Paid Voucher of Subdivision Fee.
8. Ammonia prints in case of building.

Procedure

1. Customer submits the required documents to the Customer Service Officer (Transfer) at Customer Care Center, DHA Office.
2. The Customer Service Officer will give a receipt to the customer.
3. Customer will receive the new Allotment Letter at the given date.

Regular Membership

Service	Timeline	Charges	Delivery

Regular Membership	15 working days	Rs. 20,000/-	Transfer Branch

Documents Required

1. An application to Director Transfer and Record. (Download Specimen)
2. Copy of Computerized National Identity Card.
3. 2 x Passport size photographs.
4. Original Paid Voucher.
5. Proof of Service.
6. Copy of Release  / Retirement Order / Discharge Certificate in case of Retired Officer.
7. Note:
   1. Retired Officers involved in Property Dealing / Real Estate Business can not apply for Regular Membership.
   2. Duplicate Membership Card can be obtained after paying duplicate charges Rs. 1000/-
   3. Urgent Regular Membership card fee Rs. 2500/-

Procedure

1. Customer submits the required documents to the Customer Services Officer at Customer Care Center, DHA office.
2. The Customer Service Officer will give a receipt to the customer.
3. Duplicate Membership is sent to applicant at the given date or can be collected personally from Transfer Branch.

Registration of Property Dealers

Service	Timeline	Charges	Delivery

Registration of Property Dealers	On completion of formalities	Rs. 60,000/-	Transfer Branch

Documents Required

1. Application to Director Transfer and Record, DHA.
2. Copy of Computerized National Identity Card (duly attested).
3. 2 x Passport size photographs (blue background).
4. Original Paid Voucher.
5. Certificate of Registration issued by Excise and Taxation Department.
6. NTN Certificate
7. Undertaking on Stamp Paper worth Rs 50/-. (Download Specimen)
8. Recommendation of President DHA Estate Agent Association (Registered) with DHA Lahore.

Procedure

1. Customer submits the required documents to the Customer Services Officer at Customer Care Center, DHA Office.
2. The Customer Services Officer will give a receipt to the customer.
3. Note: Renewal fee for Registration of Property Dealer is Rs 20,000/- per annum.

Reference from https://dhalahore.org/

You have to visit DHA main office at counter # 1 and request for a duplicate water bill.

Kindly visit the Club or J Block website or contact:-

1. DHA Club- J block: Tel # 042-39264413, 35723984-5
2. DHA Club- R block: Tel # 042-35892143
3. DHA Club FF block: Tel # 042-35743450-1

Kindly visit the Club or J Block website or contact:-

1. DHA Club- J block: Tel # 042-39264413, 35723984-5
2. DHA Club- R block: Tel # 042-35892143
3. DHA Club FF block: Tel # 042-35743450-1

For assistance on the property prices, kindly contact DHA property exchange for the updated information.

Contact – +92-333-4023007

Kindly visit DHA Service Company at K-94, phase-I for the availability of plot details.
Contact – 042-35749045-47

Reference from https://dhalahore.org/

Send a written request to Director Marketing DHA Lahore for permission of placing signboards in DHA.
Contact – + 92 42 111 – 342 – 547 (111–DHA-LHR)

Reference from https://dhalahore.org/

Submit the following documents:-

1. Dealers registration form.
2. Photo Copy of Computerized National Identity Card duly attested.
3. 2 Photographs 1×1.
4. Challan form for Rs.40,000/- for first time & Rs.10,000/- in case of renewal.
5. Certificate of registration issued by Excise & Taxation.
6. National Tax Number (NTN).
7. Undertaking on stamp paper worth Rs.20/-
8. Recommendation of President DHA Estate Agents Association (Reg) Lahore Cantt.

Note: Kindly submit completed documents at DHA office.

Reference from https://dhalahore.org/

Submit the required documents with the architect’s profile for its approval at Customer Care Centre.

1. Copy of Bachelor Architecture Degree.
2. Registration with Pakistan Council of Arts & Town Planners.
3. Copy of Card Issued by Pakistan Council of Arts & Town Planners.
4. Computerized National Identity Card of the Chief Executive Officer /Principal Architect.
5. List of Architect team with bio-data of each individual.
6. Registration with other departments/authorities.
7. Company Profile.
8. Specimen signatures on letter head paper with stamp.
9. Pay order/Bank Draft for Rs.5, 000 (Rupees five thousand only) in the name of DHA Lahore, as processing fee.
10. Certificate of M.Sc. Structural Engineer.
11. National Tax Number (NTN) certificate.

Note: All documents must be attested for the endorsement.

Reference from https://dhalahore.org/

To apply for the duplicate completion certificate, kindly submit the following and receive the requested document within 12 working days:-

1. A signed application to Director Building Control requesting for the issuance of duplicate completion certificate.
2. 1 photocopy of Computerized National Identity Card.
3. 1 photocopy of paid voucher for the duplicate completion certificate Rs: 650/-.

Reference from https://dhalahore.org/

To apply for the duplicate site plan, kindly submit the following and receive the requested document within 12 working days:-

1. A signed application to Director Building Control.
2. 1 photocopy of Computerized National Identity Card.
3. 1 photocopy of paid voucher for the duplicate site plan charges Rs:650/-.

Reference from https://dhalahore.org/

Construction related Rules and Regulations in DHA

DHA allows the construction of houses & commercial buildings according to defined parameters, to create safe and environment friendly infrastructure.

For further details please download the Rules & Regulations Book. HERE

Reference from https://dhalahore.org/

For the issuance of duplicate transfer/allotment letter, kindly submit the following documents and receive the duplicate letter after 30 working days:-

1. Covering Letter requesting for issuance of duplicate letter.
2. Affidavit (duly attested by Oath Commissioner).
3. Copy of Computerized National Identity Card (Duly attested by Army / Civil Gazetted officer /Regular Member).
4. F. I. R regarding Loss of Allotment / Transfer letter.
5. Advertisement in 2 news papers (Urdu + English).
6. Paid challan for duplicate transfer/allotment letter of Rs. 10,500/-.
7. Two recent photographs, duly attested.
8. Associate Membership Form available for Rs.350/- at the Finance window-5A, DHA Office

Reference from https://dhalahore.org/